Terms of Service

Last updated: 30 March 2026

By accessing and using this website and the services provided by Ticket Text Group, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website or our services.

1. Use of Website

By using this website, you agree to:

• Use the website in compliance with all applicable laws and regulations.
• Not engage in any conduct that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Not attempt to disrupt, interfere with, or compromise the security of our website or services.
• Not engage in any form of hacking, unauthorised access, or malicious activity.
• Provide accurate, complete, and truthful information when submitting forms or enquiries.
• Respect the intellectual property rights of Ticket Text Group and third parties.
• Not reverse-engineer, decompile, or attempt to access the underlying code of our website.

2. Services Provided

Ticket Text Group provides the following services:

• Ticketing Technology: Comprehensive ticketing solutions for venues and events.
• Event and Venue Services: Venue management, event coordination, and promotion.
• Production and Promotional Support: Creative production and marketing services for live entertainment.

All services are subject to separate Service Level Agreements, Terms, or Contracts where applicable. This website is primarily informational; specific service terms will be outlined in individual agreements.

3. Intellectual Property Rights

All content on this website, including but not limited to text, design, logos, graphics, images, videos, and code, is the exclusive property of Ticket Text Group unless otherwise stated. This includes:

• Brand trademarks and logos (TicketText, 21Soho, Unit 21, LaughingAround).
• Written content and marketing materials.
• Website design and layout.
• Software and technology systems.

You may not reproduce, modify, distribute, transmit, or use any content from this website without express written permission from Ticket Text Group.

4. Limitation of Liability

To the fullest extent permitted by law, Ticket Text Group and its officers, employees, and representatives shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, or anticipated savings.
• Website downtime, interruptions, or service delays.
• Errors, bugs, or issues with website functionality.
• Third-party actions, integrations, or services beyond our control.

Our total liability to you for any claims arising from your use of this website shall not exceed the amount paid by you (if any) for access to our services.

5. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services. We do not control, endorse, or assume responsibility for the content, accuracy, or practices of external sites. Your use of third-party services is governed by their own terms and privacy policies. We recommend reviewing third-party terms before engaging with their services.

6. Disclaimer of Warranties

This website and all content are provided on an "AS IS" and "AS AVAILABLE" basis. Ticket Text Group makes no warranties, express or implied, including:

• Merchantability or fitness for a particular purpose.
• Accuracy, completeness, or reliability of content.
• Uninterrupted or error-free operation.
• Security or freedom from malware or viruses.

7. User-Generated Content

If you submit content to us (including enquiries, feedback, or attachments), you grant Ticket Text Group a non-exclusive, royalty-free license to use, reproduce, and distribute such content for business purposes. You represent and warrant that you own or have the rights to any content you submit.

8. Modifications to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website following any modification constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

9. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales for any legal proceedings arising from or relating to these terms or your use of this website.

10. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, or if such modification is not possible, the provision shall be severed. The remaining provisions shall remain in full force and effect.

11. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Ticket Text Group regarding your use of this website. These terms supersede all prior negotiations, agreements, and understandings, whether written or oral.

12. Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us at:

Email: live@tt-g.co.uk

We will respond to your enquiry within 30 days of receipt.

13. Termination

We reserve the right to terminate or suspend your access to this website and any services immediately, without prior notice, if you violate these Terms of Service or engage in any unlawful or harmful conduct. Upon termination, your right to use the website ceases immediately.

14. Export Compliance

The website and its content are subject to UK export control laws. You agree not to export or re-export any content or services to any country or entity prohibited under UK law.